MAINTENANCE SERVICES

What is LEM?

What is LEM?

Software, technology and associated business processes are continuously developed in today’s world. High return rate of software for the companies in the long run can only be achieved by continuously updating the software and adding new features and this increases the companies’ need for support equipped with
up-to-date business and process models so that they can attain the present-day financial and administrative standards.

As Logo, we offer to our users the LEM (Logo Enterprise Membership) based on the principle of mutual and long-term trust
in order to satisfy such needs of our users. We work with a wide range of development, support and consultant teams in order to get the most benefit from the software used.

LEM is an annual membership system which allows the Logo
product users to benefit from new features and changes which are not sold as independent modules free of charge. For further information please click here.

 

Maintanence Services for Logo Solutions

Maintanence Services for Logo Solutions

Logo continuously develops its products with new versions that are offered once in 7 weeks in line with market requirements, legislative changes and feedback and demands from users, and always provides up-to-date software to its users. In order for Logo users to benefit from such services and updates uninterruptedly and in the most economical manner, Logo offers the Logo Enterprise Membership (LEM) agreement.  With this application, Logo supports its users to use the latest version at an affordable price, to seize financial and executive standards of the present and also have a structure that is compliant with the financial legislation.  All updates in Logo products, changes related to legislation and error recovery versions are only available to users covered by a LEM agreement.  You can contact Authorized Logo Business Partners for further information about LEM which always offers the most current business solutions with new features added in line with the constantly-developing technology, legal changes, and most importantly, demands from our users.   

Maintenance Services for Netsis Solutions

Maintenance Services for Netsis Solutions

Central service packages are provided to users on an annual contract basis. Version Warranty and Call Center  packages offered to customers with Netsis products.

Version Warranty Package

Version Warranty Package

This package entitles the users to have all product updates relating to Netsis products they have, intermediate and main versions of the products free of charge during the contractual period. Intermediate and Main Versions cover all changes in legislation, requests received at request-response pool, developing infrastructure and new functions, and all new products that will emerge as a result of changes in the main technology and replace the existing software.

Call Center Package

Call Center Package

Customers who have this package, which also contains the version package, can receive unlimited telephone support and remote access support by calling the Call Center for the Netsis products they use during their contractual period.